Last updated: January 27, 2026

1. Introduction

Welcome to AcidPay ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our decentralized payment relay services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account Information: Name, email address, password, and contact details when you register
• Profile Information: Phone number and location data
• Transaction Data: Payment information, Bitcoin addresses, transaction IDs, and payment history
• Website Integration: Website URLs, hook URLs, and integration settings
• Communications: Messages sent through our platform and support inquiries
• Withdrawal Information: Bitcoin addresses and withdrawal requests

3. Automatically Collected Information

When you access our website, we automatically collect:

• IP address and geographic location (country, state, city)
• Browser type and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Device identifiers and cookies
• User agent information

4. How We Use Your Information

We use the collected information to:

• Create and manage your account
• Process payments and transactions
• Facilitate Bitcoin payment relay services
• Verify and process withdrawal requests
• Communicate with you about services, updates, and security alerts
• Detect and prevent fraud and unauthorized access
• Improve our website and services
• Comply with legal obligations and regulatory requirements
• Track referral program participation

5. Information Sharing

We may share your information with:

• Service Providers: Third parties who assist in operating our platform, processing payments, and providing technical support
• Legal Requirements: When required by law, court order, or to protect our rights and the rights of our users
• Fraud Prevention: Information may be shared to prevent fraud and investigate suspicious activities
• Business Transfers: In connection with any merger, acquisition, or sale of assets

Note: We do not sell your personal information to third parties for marketing purposes.

6. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you logged in to your account
• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Track referral sources for our affiliate program
• Enhance security and prevent fraud

You can control cookies through your browser settings, but disabling them may limit your ability to use certain features of our service.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data in transit and at rest
• Secure password hashing and authentication
• Regular security assessments and updates
• Access controls and authentication mechanisms
• Secure storage of Bitcoin addresses and transaction data

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.

8. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and data (subject to legal retention requirements)
• Withdraw consent for data processing where applicable
• Object to certain processing activities
• Request data portability

To exercise these rights, please contact us through our Support page.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information for:

• Legal compliance and regulatory requirements
• Dispute resolution and enforcement of agreements
• Fraud prevention and security purposes
• Transaction records as required by law

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers to protect your data in accordance with this Privacy Policy.

12. Bitcoin and Cryptocurrency

When using our payment relay services:

• Bitcoin addresses and transaction data are stored securely
• We do not have access to your private keys
• Transaction information may be visible on the Bitcoin blockchain
• We implement measures to protect your payment-related data

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: support@acidpay.com
• Support Page: Contact Support